Privacy Policy - Truemeal Feeds

Effective Date: March 11, 2026

Last Updated: March 11, 2026

FG Ingredients Pvt. Ltd. ("FGIPL", "we", "us", or "our") operates the Truemeal Feeds mobile application ("App"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our App.

1. Information We Collect

1.1 Personal Information (Required for Registration)

When you create an account, we collect:

  • Name - to identify you within the App
  • Email address - for account verification and communication
  • Phone number - as your primary login identifier
  • Address / Location - including village, territory, and state for delivery and service area purposes
  • Customer type and GST category - for business classification and invoicing

1.2 Location Data

With your permission, we collect precise location data to:

  • Calculate delivery routes and distances
  • Provide location-based services
  • Optimize dispatch and logistics

Location data is shared with Google Maps API for route calculation and geocoding. You can disable location access through your device settings at any time.

1.3 Photos and Files (Optional)

You may optionally capture or upload:

  • Photos - for quality inspection documentation
  • Files and documents - for order-related documentation and scanning

These are uploaded only when you choose to use these features.

2. How We Use Your Information

We use the collected information for:

  • App functionality - processing orders, managing inventory, generating invoices, and providing core business features
  • Account management - creating and maintaining your account, authentication, and authorization
  • Delivery and logistics - calculating routes, distances, and optimizing dispatch
  • Communication - sending order updates and important notifications

3. Data Sharing

We share your data only as follows:

  • Google Maps API - Precise location data is shared with Google Maps for route calculation, distance computation, and geocoding services. Google privacy policy applies to their processing of this data.

We do not sell your personal information to third parties. We do not use your data for advertising, analytics, or marketing purposes.

4. Data Storage and Security

  • Your data is stored on our ERPNext cloud infrastructure hosted by Frappe Technologies
  • All data is encrypted in transit using HTTPS/TLS
  • Authentication credentials are stored securely on your device using encrypted storage
  • We implement industry-standard security measures to protect your information

5. Data Retention

We retain your personal data for as long as your account is active or as needed to provide our services. Business transaction records may be retained as required by applicable laws and regulations.

6. Your Rights

You have the right to:

7. Children Privacy

Our App is not intended for use by children under the age of 18. We do not knowingly collect personal information from children.

8. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy in the App and updating the Last Updated date above.

9. Contact Us

If you have questions or concerns about this Privacy Policy or our data practices, please contact us at:

Fertile Green Industries Pvt. Ltd.
Email: sales@truemeal.in
Website: https://truemeal.erpnext.com